海外组件技术支持经理

负责海外合同技术质量条款谈判工作，包括组件，电池片，硅片，辅材；负责对客户新产品推广；对项目中的技术疑问给予支持和解决，处理客诉, 并协助部门领导提升团队内技术水平和专业能力。

Responsible for overseas technical and quality terms negotiation in the contract， including PV modules, PV cells, wafer, and auxiliary material of PV modules; Responsible for new product promotion to client; Support and solve the technical query in the project, handle customer claim assist the department leader to improve the technical level and professional ability of the team.

主要工作职责 Major responsibilities

1. 负责组织合同技术评审，制定合同技术谈判方案。
2. 负责合同执行中技术问题的沟通、协调等。
3. 负责与协助销售完成技术交流和产品推广。
4. 负责客户技术咨询和答疑等。
5. 处理售后客诉

1. Responsible for organizing contract technical evaluation, review and formulating contract technical negotiation plan.

2. Responsible for the communication and coordination of technical issues in contract implementation, etc.

3．Responsible for assisting sales to complete technical communication and product promotion.

4. Responsible for customer technical consultation and QA, etc.

5. Cooperate with customer complaints, etc.

6. Handle customer claim.

次要工作职责 Minor responsibilities

1. 完成上级交代的工作。
2. 收集、分析和反馈客户需求。

1. Complete work as assigned by supervisor.

2. Collect, analyse and feedback customer requirement.