Order Processor Service/服务订单处理工程师

Responsibilities职责:

1. Advising end customers / operators in regard to all technical inquiries relating to the MR product range with specialized support from an OPP or specialized department where necessary (e.g. in regard to substantive processing or system support). Of particular importance is the analysis and coordination of technical requirements for scheduled customer projects (e.g. design of complex applications, maintenance, replacements, etc.).
给最终客户/运营商建议，包括有关MR产品范围的所有技术询问，必要时从OPP或专业部门得到支持.（例如关于正式流程或系统支持）。特别重要的是按照规定日期安排对客户项目的技术需求分析和协调（例如有关复杂应用的设计，维修，替换等）

2. Interpreting, clarifying and realizing customer specifications for offers and orders taking into account the MR delivery spectrum, with technical support from an OPP or a specialized department where necessary (e.g. in regard to substantive processing or system support). Based on relevant process, carry out technical feasibility and cost effectiveness of customer-specific special designs through the use of relevant processes
考虑到MR交货范围，对客户在报价及合同上的特殊需求，做出具体阐述说明。必要时从OPP或专业部门得到支持.（例如关于正式流程或系统支持）。根据相关步骤尽早做出技术可行性方案及客户特殊设计的成本效益评估.

3. Cooperation with ASM in regard to the commercial clarification of offers and orders
与ASM协调澄清订单和报价的商务条款

4. Compiling, analyzing (technically and commercially) and sending offers and order confirmations for products, components, parts and services for designated end customers / operators. In regard to services, the OPS is authorized to set prices in regard to individual orders up to certain limits or reporting lines.
为最终客户/运营商编制、分析（技术和商业性），发送产品、部件、零件的报价及合同确认。关于服务，OPS有权就每个单个订单到一定的限制或汇报线进行定价.

5. Enter customer orders and service assignments for internal processing and planning. Coordinate schedules and monitoring progress during processing / implementation.
为了内部处理，计划，协调，安排时间和监管进度，进入客户订单和服务项目实施过程中的协调和跟踪工作

6. Assisting with and monitoring delivery and invoicing.
协助跟进交货、开票等事宜。

7. Provide designated end customers / operators with technical support and after-sales servicing. Processing of complaints and disruptions including problem assessment, implementation of appropriate actions, follow-up and correspondence, where necessary with technical support through an OPP or other specialist departments (e.g. in regard to substantive processing or system support).
为指定最终客户/运营商提供技术和售后服务。处理投诉，包括问题评估，实施适当的行动，做好跟进工作. 必要时从OPP或专业部门得到支持。.

8. Provide technical support (substantive processing, system support) to an OPP.
为OPP提供技术性支持.

9. Assist with and implementing complex technological projects depending on skills and qualifications.
根据经验和能力，协助和执行复杂技术项目

10. Assist with and / or managing internal and intra-divisional projects.
协助和管理内部分工项目

11. Make presentations regarding maintenance strategies / technical issues to customers and at conferences.
为客户做关于维护策略/技术问题的演讲。

12. Provide technical analyses of offers and order confirmations in OPS area
在OPS方面进行有关订单确认的技术分析

13. Technical support of an ASM where necessary with end-user
必要时为ASM提供技术性支持。




Requirements要求:

1. Bachelor degree of Electric Power Systems or Electrical Engineering related; or at least 3-years of related work experience in power industry of design, technical support related;
本科以上电力系统或电气工程类相关专业；或3年以上相关行业电气设计、技术支持类工作经验；

2. Experience in power technology and owning basic knowledge of the machine construction industry and transformer.
拥有电力工程学经验和机械制造业和变压器的基本知识；

3. Good command of English (written & spoken);
良好的英语沟通，包括口语及书写；

4. Understanding of processes and (ERP, i.e. SAP) systems
了解相关系统操作（ERP 例如： SAP）;

5. High Team work inspirits, positively and actively;
高度团队合作精神、积极、主动；

6. Self motivated & ability to work independently and flexibly; proactive handling of assigned business area and tasks；
自我激励并能独立灵活的完成工作；主动处理指定工作和任务；

7. Willingness to travel
愿意出差；