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江苏无锡3年及以上大专及以上
HR远景能源
- Investigate and resolve customer complaints in a timely manner.
及时调查和解决客户投诉。
- Collect and report VOC of each factory, and push for solutions.
定期收集各基地客户关注点,并推动解决。
- Conduct root cause analysis to prevent future quality problems.
主导相关问题RCA,防止同类问题再发。
- Provide technical support to customers regarding product quality, including review on-site blade repair proposal and report.
为客户提供产品质量方面的技术支持,包含风场端叶片维修方案及报告的审核。
- Monitor and report on customer quality targets, including COPQ.
监控并报告客户质量指标,包含外部质量损失。
- Organize regular customer quality weekly meeting to feedback and promote the solution of client quality problems.
定期组织召开客户质量周会,反馈、推动客户端质量问题的解决。
- Provide training to internal teams on customer quality standards and processes.
为内部团队提供客户质量标准和流程的培训。
- Manage customer audits and ensure compliance with relevant standards.
管理客户审核,确保符合相关标准。
- Collaborate with the sales team to ensure customer expectations are met.
与销售团队合作,确保满足客户期望。
该职位近两个月内未收到过面试评价
风电场投资及运营有限公司约1000人以上
1个在招职位已有0条面试评价
申庄路3号
博荟广场B座
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